1. Introduction
Jade Oracle ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including readings, blessing rituals, and community features.
2. Information We Collect
Information you provide directly:
- Name and email address when you contact us or create an account
- Birth date, time, and location for astrology-based readings
- Intention statements and personal details shared for ritual services
- Payment information processed securely through Stripe
- Communications you send to our support team
Information collected automatically:
- IP address, browser type, device information, and operating system
- Pages visited, time spent on pages, and navigation patterns
- Referring URLs and exit pages
3. Cookies & Tracking
We use cookies and similar technologies to maintain your session, remember preferences, and analyze site traffic. You may control cookies through your browser settings. Disabling cookies may affect certain site functionality.
We do not use third-party advertising trackers.
4. Third-Party Services
We share data with the following service providers solely to operate our business:
- Supabase — Database hosting and user authentication
- Stripe — Payment processing (we do not store full credit card numbers)
- Cloudflare — Content delivery, security, and performance optimization
These providers have their own privacy policies and are contractually obligated to protect your data.
5. Email Communications
We may send you transactional emails related to your orders, readings, and account. You may also opt in to receive newsletters and promotional communications. You can unsubscribe from marketing emails at any time using the link in each email.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Reading records and ritual details are kept for up to 2 years after your last transaction. You may request earlier deletion at any time.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of the sale of personal information
- Receive a copy of your data in a portable format
8. CCPA Compliance
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). We do not sell your personal information. You may request disclosure, deletion, or opt-out by contacting us at the email below. We will respond within 45 days.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at [email protected].